Last Updated: 02/20/2025

Thank you for choosing Herba Care BD. We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data.

1. Information We Collect

When you interact with Herba Care BD, we may collect the following personal information:

• Your name, postal address, email address, phone number, and other contact details when you register, place an order, or subscribe to our services.
• If you sign up using Facebook or Google, we may collect your public profile information, including your name and profile picture. You can control what data you share through your account settings.
• Order details, including delivery address and email for invoice purposes.
• If you make a payment via bKash or Rocket, we collect your transaction details. Payments made via credit or debit cards are securely processed through third-party payment gateways, and we do not store sensitive card information.

2. How We Use Your Information

We use your data to:
✅ Process and deliver your orders efficiently.
✅ Improve our website and services based on your preferences.
✅ Save your account settings for a seamless shopping experience.
✅ Provide personalized product recommendations.
✅ Send you updates, promotions, and special offers (you can opt-out anytime).

3. Use of Cookies and Tracking

We use cookies to enhance your browsing experience, track website traffic, and analyze user behavior. These cookies do not store personally identifiable information. You can disable cookies, but some features of our website may not function properly.

Additionally, third-party services like Google may use cookies to show you relevant ads based on your browsing activity.

4. Data Security

Your privacy is our priority. We use secure cloud-based servers, firewalls, and encryption to protect your data from unauthorized access. However, no online data transmission is 100% secure, and we encourage users to take necessary precautions while sharing personal details.

5. Sharing of Information

We do not sell or rent customer data. We may share information when required by law or to prevent fraudulent activities.

6. Account Management & Deletion

You can update or delete your Herba Care BD account anytime from your profile settings. If you want to permanently delete your account, email us at [your email], and we will process your request within 7 working days.

7. Children’s Privacy

We require adult confirmation for purchases made by individuals under 14 years old. Orders placed without proper age verification may not be processed.

8. Policy Updates

We may update this policy from time to time to enhance your experience. The latest version will always be available on our website.

For any questions or concerns, please contact us at info@herbacarebd.com